An Ex-S.M.A.R.T Agent who helps you out at the beginning of the nightfall Incident

Spoiler warning!
This article contains plot details about an upcoming episode.

Later on in the game you find out that Disarray is not only an Ex-Agent, but he was kicked out for being greedy and not following orders, later on he hacks the entire net and causes Nightfall, shutting down all nodes except his own.